[RTC List] Suddenlink performance the last 5 days

[Tim Teasley]

            I had been having latency issues for the past few months from
7PM until 11PM every night.  Pings in the neighborhood of 20ms were
consistently jumping to 400ms+ during peak hours.  I finally called support
last week to see if they had any network infrastructure work planned and
they informed me that there were no plans at the moment.  What's funny is,
ever since my call, my latency has been fine in the evenings.  I noticed a
dip last night but it wasn't nearly as bad as it had been.

 

 

  _____  

From: list-bounces at redwoodtech.org [mailto:list-bounces at redwoodtech.org] On
Behalf Of John Hauser
Sent: Tuesday, October 14, 2008 2:09 PM
To: Winter Faulk
Cc: list at redwoodtech.org
Subject: Re: [RTC List] Suddenlink performance the last 5 days

 

i don't pay attention to ping times but i do have snmpd enabled on my home
router and graph my network traffic with mrtg through the suddenlink
connection. 

in the past week, i haven't gotten more than about 60% of normal speeds and
usually less than half of what i normally get. as winter indicated, it's
been about 3-4 weeks since i've gotten a solid 1280kB/s download speed.
Another indicator is that off-site backup jobs (data incoming to me) that
used to take 30-45 minutes in the early hours of the morning have been
taking at least twice as long as they used to to finish.  So it's not just
an after school/after dinner/"everybody jumping on the cable 'net at the
same time" phenomenon like used to occur in the bay area.

On Tue, Oct 14, 2008 at 12:47 PM, Winter Faulk <nox.freak at gmail.com> wrote:

Its been about three weeks for me. Mid last week it started to get better.

The ping times were really bad after about 4-5pm jump from 40ms to
200-600ms. From what I have heard Suddenlink is having two problems,
one AT&T will not sell them any more bandwidth (this is what they have
told people on the phone), two they are having problems with some of
there hardware (This is from a tech, not form support)


On Tue, Oct 14, 2008 at 12:33 PM, robert beckerdite
<robert at beckerdite.com> wrote:
> Has anyone else seen strange/bad performance from Suddenlink over the last
5
> or so working days? I have two customers that are having real trouble with
> connections and both are connecting through Suddenlink.
>
> Thanks,
>
> Rob Beckerdite
>
>
>
>
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--
Thank you,

+================+
 Winter Faulk
 nox.freak at gmail.com
 http://down-time.com
+================+

"But I, being poor, have only my dreams;
I have spread my dreams under your feet;
Tread softly because you tread on my dreams."
-William Butler Yeats


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