[RTC List] SaaS CRM

Aaron Antrim aaron at arcatacommunity.org
Sun Jul 6 23:05:29 PDT 2008


I'm migrating from a FileMaker database for tracking my contacts with
companies and individuals to a hosted, Software as a Service (SaaS) CRM
solution so I can share contacts with other team members.  Does anyone have
experience to help me choose a solution?

Right now it's between two top considerations:
1.) Salesforce.com is snappy and seems well-polished but I am having trouble
importing all my data in.
2.) Sugar CRM would be basically free because I would host it on my own
server.  It's open source, but lacks some of the features like Google Apps
integration that make Salesforce.com appealing.

To a lesser extent, I am also considering:
(3.) Vtiger
(4.) Highrise

Suggestions, experience, advice welcome.  I plan to make a decision tomorrow
or Tues morning.

Cheers!
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