[RTC List] Fw: Re Happy Holiday Wishes from Cole Machado

[Bob Morse]

Hosting has been part of our business for years and we've never had an 
issue with the fiber line since our servers are not located in Humboldt 
County. We use servers in robust data centers with plenty of network and 
power redundancy (it's not just the fiber that's unreliable in Humboldt 
County). We have root access and manage the servers remotely. The 
servers are monitored 24 hours/day. There are people on hand to manually 
reboot a server  if necessary (seldom) or replace hardware if there is a 
failure.  Why would we locate servers in our Old Town office in a 
building that still has not been earthquake retrofitted? Are there 
really still hosting companies in the county that keep their servers in 
their office or living room?

I think you would have found our service quite reliable. In fact, we 
started hosting because of constant issues with inflexible server 
configuration, reliability, and poor support from other hosting 
companies when developing web sites for clients.

Cole Machado wrote:
> Humboldt county was never really seriously looked at because 
> I couldn't give a good recommendation of a reliable web host in the 
> area. Even when I had my hosting company here in Humboldt it was scary 
> when ever the fiber optic line got "cut". yeah it may not seem like 
> long but even if we had to be down for an hour it made our company 
> look bad.
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